Delivery Policy
Delivery Policy - The Basics:
GoGo Gas (a dba of Moosa Ai Logistics Limited) offers reliable and timely delivery services for LPG gas refills and new cylinder purchases. Our delivery policy outlines the terms and conditions governing deliveries, including areas covered, delivery timings, and associated fees. By placing an order with GoGo Gas, you agree to the terms of this Delivery Policy.
What to Include in the Delivery Policy:
The following sections provide a detailed explanation of GoGo Gas's delivery operations and policies, ensuring transparency for customers:
Delivery Hours:
We provide home delivery services every day of the week, including weekends, between 7:00 AM and 9:00 PM.
Orders placed before 9:00 PM will be processed and delivered the same day, subject to product availability. Orders placed after 9:00 PM will be processed and delivered the next day.
Delivery Areas:
GoGo Gas currently delivers to the following areas within Nairobi and its immediate surroundings:
Central Nairobi
Westlands
Karen
Kilimani
Runda
Lang’ata
Mombasa Road
Syokimau
Embakasi
Please note that we are continually expanding our delivery areas. If your location is not listed, please contact our customer service team at orders@gogogas.co.ke or call +254 777 443 733 to inquire about delivery options.
Same-Day Delivery:
GoGo Gas offers same-day delivery for orders placed by 7:00 PM. We make every effort to deliver within 30 minutes of order confirmation for locations within our immediate service area. However, delivery times may vary depending on your location, traffic conditions, and product availability.
If same-day delivery is not possible due to unforeseen circumstances, we will inform you promptly and provide the next best available delivery window.