Privacy Policy

This Privacy Policy describes how Harakisha360 Solutions collects, uses, and shares personal information collected from visitors and customers through its website and related services. By using the Harakisha360 Solutions website, you consent to the collection and use of your personal information as outlined in this Privacy Policy.

​

Harakisha360 Solutions is committed to protecting your privacy and ensuring that your personal data is collected, processed, and stored in compliance with applicable data protection laws. This Privacy Policy explains what types of personal information we collect, how we use that information, and your rights regarding your personal data.

​

Harakisha360 Solutions reserves the right to make changes to this Privacy Policy at any time. Any changes will be posted on this page with the updated date, and continued use of the website will indicate your acceptance of those changes.

We collect personal information that you provide directly to us when you visit or interact with our website, place an order, or engage with our services. This may include:

​

• Contact Information: Name, address, phone number, and email address.

• Payment Information: Credit card details, mobile money account details (e.g., M-Pesa), or other payment-related information.

• Order History: Details of the products or services you have purchased, including delivery information.

• Website Usage Information: Data such as your IP address, browser type, and pages visited to help us improve our website's functionality and user experience.

Harakisha360 Solutions uses your personal information to:
 

• Process and fulfill orders: Ensure that orders and deliveries are processed and completed accurately.

• Provide customer support: Respond to any inquiries or requests regarding your orders, delivery, or service.

• Personalize your experience: Use information such as your order history to offer customized services, promotions, or discounts.

• Improve our services: Collect and analyze data about website traffic and usage to improve our website and services.

• Comply with legal obligations: We may process your data to fulfill legal requirements, such as tax or regulatory filings.

Harakisha360 Solutions respects your privacy and will never sell or rent your personal information to third parties. However, we may share your personal information with:

​

• Service Providers: Third-party companies or individuals who assist us in delivering products or services, such as payment processors or delivery partners. These third parties will only have access to the information necessary to perform their tasks.

• Legal Authorities: We may disclose your information to comply with legal or regulatory obligations or in response to lawful requests by public authorities.

We may use cookies and other tracking technologies to collect information about how you use our website and services. Cookies are small text files that are stored on your device when you visit our website, allowing us to remember your preferences and enhance your experience.

​

You can manage your cookie preferences through your browser settings. However, disabling cookies may limit your ability to use certain features of the website.

You have the right to:

​

• Access your personal information: Request details about the personal information we hold about you.

• Rectify your data: Request correction of any inaccurate or incomplete personal information.

• Delete your data: Request the deletion of your personal data when it is no longer necessary for the purpose for which it was collected, subject to our legal obligations.

• Restrict processing: Request limitations on how we use your personal data in certain circumstances.

• Object to processing: Object to the processing of your personal information for direct marketing purposes.

• Data portability: Request a copy of your personal data in a structured, machine-readable format.

To exercise any of these rights, please contact us at info@harakisha.co.ke. We will respond to your request within a reasonable timeframe in accordance with applicable laws.

We take appropriate technical and organizational measures to safeguard your personal data from unauthorized access, use, disclosure, alteration, or destruction. Despite our efforts, no method of transmission over the Internet or method of electronic storage is completely secure, so we cannot guarantee absolute security.

Harakisha360 Solutions will retain your personal data for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once your personal information is no longer necessary, we will securely delete or anonymize it.

Your personal data may be transferred to, and processed in, countries other than your country of residence. These countries may have different data protection laws than your country. We take steps to ensure that your personal information receives an adequate level of protection.

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at:

​

Harakisha360 Solutions
Valley View Business Park, Nairobi, Kenya
P.O. Box 61823 - 00200, Nairobi
Phone: +254 777 443 733
Email: info@harakisha.co.ke
Website: www.harakisha.co.ke